WE ARe MACONDO

With over 13 years of expertise as a leading receptive tour operator in Colombia, we specialize in tailor-made programs for FITs, groups, and incentives. Our focus is on creating meaningful, culturally rich itineraries that offer an authentic immersion into Colombia’s diverse regions.

Our dedicated team is committed to ensuring that every journey is not only seamless but also deeply connected to Colombia’s identity — always backed by our local expertise and personalized attention. We create unforgettable experiences that connect your travelers with the essence and heart of Colombia, turning every itinerary into a truly memorable and authentic stay.

Over the years, we have built strong strategic partnerships across the country, enabling us to manage every detail with a comprehensive approach and guarantee effective, local presence and management. We also offer 24/7 multilingual assistance, providing reliable support and confidence throughout the entire guest experience.

Our Core Values: 

PROFESSIONALISM

Always delivering
excellence with integrity 

QUALITY

Setting the standard in
everything we do  

TEAMWORK

Together,
we achieve greatness

RELIABILITY

Trust you can count on,
every time

LEADERSHIP

Inspiring growth and
guiding the way forward

CREATIVITY

Thinking outside the box to
make magic happen

LOYALTY

Committed to our client,
partners, and each other

What makes MACONDO DMC
your perfect travel partner? 

  • We are able to innovate and surprise every client with new travel ideas 
  • The owners of the company are directly involved in day-to-day operations and have a combined experience of over 20 years in tourism that pays attention to every detail, and we have the ability to modify our processes to respond to clients’ needs 
  • We have direct knowledge of product and services offered, as we constantly inspect properties, interview guides and visit new destinations
  • Our Operations & Logistics department is the biggest in our company, that´s our key to guarantee the success to any event or travel experience 
  • We have exclusive guides and a fleet of vehicles in Bogota, Medellín and Cartagena, and well-established alliances throughout the country with partners that work with our same standards 

Direct operation in key destinations 

We operate directly in Bogotá, Cartagena, and Medellín, ensuring full control over the quality, consistency, and sustainability of our services. Our in-house teams in each city allow us to deliver authentic, seamless, and locally grounded experiences.

Beyond these hubs, we collaborate with top-tier suppliers and carefully selected partners across Colombia, guaranteeing excellence and alignment with our values in every destination we serve.

BOGOTA

CARTAGENA

MEDELLIN

What sets us apart? 

Concierge Service & 24/7 Operations Team for FITs and groups  

Emergency support in 4 languages  

Mobile phones for clients to stay connected in case of emergencies  

Strong ties with guides and tour managers  

Carefully implemented processes to guarantee the safety and well-being of travelers  

A dynamic Product Team blending innovation and sustainability to craft new, unforgettable experiences. 

Excellent supplier relationships nationwide  

Unbeatable rates thanks to our strong negotiation skills and early access to pricing 

MEET OUT TEAM

Behind every unforgettable journey is a passionate team. From Sales—specializing in FITs, Groups, and MICE—to Operations, Administration, Product, and Sustainability & Innovation, our dedicated experts collaborate closely to craft and deliver exceptional travel experiences that inspire and connect.

Let’s meet the team behind the magic